Can you give me three ways to improve my communication? I'm not the best when it comes to talking about tough things in particular.

~ Tongue Tied

I love to talk about communication! Narrowing the strategies down to three is going to be the hard part. Here goes though:

First, let there be no more but's about it! The word "but" is generally used to bring two separate thoughts together in one sentence. The problem with the word "but" is that everything that comes before it is negated. When you are communicating, try replacing the word "but" with the word "and." See if you notice any difference between these two sentences: "I want to trust you, but you have deceived me," and "I want to trust you, and you have deceived me." The latter leaves a whole lot more room for hope.

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Second, be direct. Passive-aggressive is a common term used to describe a style of communication where a person attempts to get their needs met indirectly. Instead of saying, "You don't love me," which is a passive-aggressive strategy to get someone to say, "I love you," it is much more effective to be direct. You could say, "Sometimes I question whether or not you love me. Do you?"

Last, I would recommend that you always focus on "I", not "you." The word "you" tends to feel like a verbal poke in the nose. Instead of saying, "You are always late," try "I feel so disrespected when I have to wait." This keeps the focus on your message and does not distract the listener with what feels like a criticism.


by Michele O'Mara, LCSW
www.micheleomara.com

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