Do they even have the name of the specified agent who made those remarks to her? Without that you know whoever did it will deny it, and probably will deny it anyway. If the so called police office had taken down the THREAT like he should have then the persons name and his actions would be on record with no way to lie his way out of it. Plus since it was a franchise, they might not fire him anyway. I've dealt with franchises before and they don't always follow corporate rules, they think, WELL i own it so no ones going to tell me how I can run my business. At least SOME franchises think this way.

I'm sorry but... identifying who did this to her isn't that difficult. What time was she there? She stated there were two people on staff at the time. Look at the staff schedule, or the clock in/clock out logs for that branch. Plus, like stated before, this is at an airport, there's security cameras everywhere. And also the eyewitness mentioned in the previous article, that worked for the airline counter? Doesn't her receipt from returning the vehicle have the employees name on it? When I worked for U-haul, our names were on all rental documents.

This sounds really funny that it's that difficult to figure out who this guy is.

We'll see...

Actually, the employee who assaulted her should be named on the receipt he printed out for her return.