Yesterday I had a conference call with Walmart PR manager Ravi Jariwala, and Crosby Cromwell, a manager for constituent relations. We discussed the fact that I wasn't able to use the word "gay" in my review on the Walmart web site for the new, marvelous book It Gets Better: Coming Out, Overcoming Bullying, and Creating a Life Worth Living.
Oh, and I kind of blogged about it across the whole wide world on all sorts of LGBT sites, saying how much it pissed me off.
"I apologize that this situation has been created," Ravi began. "It was a systemic oversight, in which 'gay' was on a list of filtered words. Certainly it makes absolute sense for you to include this word in your review.... This is a no-brainer for us."
I'm pleased to report that "gay" is now a perfectly acceptable word to include in posted comments on Walmart's site. Other words have also been cleared, including lesbian, homosexual, bisexual and transgendered. And my review of the book, as I originally wrote it, has been posted on the Walmart site.